At work, we frequently need to influence the behaviour of others and decision-making as well as participate in formal negotiations. Whether upwards or sideways within your organisation, or with customers, vendors and business partners, there will be times when you want people to see things from your perspective. You want to win people round without causing conflict or disagreement. Becoming more aware of the impact you have on others as well as an understanding of what drives your counterpart’s opinion and position are vital when it comes to negotiation.
At the end of this workshop, you will learn to:
Key Topics
Setting up for Success
Steering towards a Win-Win Negotiation
Who Should Attend
This workshop is designed for anyone who negotiates at work, including: executives, managers, professionals, sales professionals, real estate agents, property managers, entrepreneurs, lawyers, accountants, engineers, health care professionals, educators, customer service representatives, labour relations specialists and HR professionals