Wednesday, 2 November 2022
09:00 AM - 05:00 PM
Carlton Hotel, 76 Bras Basah Road, S(189558)
$328 nett per participant (inclusive of course materials, certificate of participation, lunch, tea breaks & refreshments)
CALL NOW (65) 6333 0305
Effective Negotiation Skills - 21st Run
SDF Funding Available
Skills Future Credit Eligible
Trainer: Arnold Chan

At work, we frequently need to influence the behaviour of others and decision-making as well as participate in formal negotiations.  Whether upwards or sideways within your organisation, or with customers, vendors and business partners, there will be times when you want people to see things from your perspective.  You want to win people round without causing conflict or disagreement.  Becoming more aware of the impact you have on others as well as an understanding of what drives your counterpart’s opinion and position are vital when it comes to negotiation.

At the end of this workshop, you will learn to:

  1. Understand your negotiation style and use it effectively.
  2. Negotiate well and plan for all elements of the negotiation process.
  3. Apply cognitive, emotional and interpersonal intelligence.
  4. Successfully make the proposal appealing to the other side.
  5. Get the team to focus on the big picture and negotiate strategically.

Key Topics

Setting up for Success

  • You as a negotiator
  • Preparation checklist for negotiation
  • Guide to developing a robust plan

Steering towards a Win-Win Negotiation

  • Negotiating a win-win situation
  • The six steps to effective negotiation
  • Optimising your influencing skills
  • Leveraging on sources of power
  • Selecting the appropriate strategies and tactics

Who Should Attend

This workshop is designed for anyone who negotiates at work, including: executives, managers, professionals, sales professionals, real estate agents, property managers, entrepreneurs, lawyers, accountants, engineers, health care professionals, educators, customer service representatives, labour relations specialists and HR professionals

Register Online or Download Registration Form and email to

Complete registration form below and submit.

Look out for confirmation email with soft copy invoice.

Remit payment by PayNow Corporate (UEN no. 201100115H), bank transfer, cheque or cash to KC Academy Pte Ltd.

Look out for reminder email closer to workshop date.
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