Employment Laws & HR Management
Wednesday, 27 March 2019
09:00 AM - 05:00 PM
Carlton Hotel Singapore, 76 Bras Basah Road, S(189558)
$328 nett per participant (inclusive of course materials, certificate of participation, buffet lunch, tea breaks & refreshments)
CALL NOW (65) 6333 0305
KPIs for an Effective Appraisal - 21st Run
SDF Funding Available
Skills Future Approved
Trainer: Arnold Chan

To improve business results, organisations have to ensure that business and performance objectives are well aligned and systematically developed, and that managers communicate effectively what are expected of their team members.

To review past performance and results, managers need to "look backwards". Today, more proactive managers are also "looking forward" to identify the strengths and areas of development of their team members, and help significantly improve their performance.

This workshop is intended to cover the process of changing mindsets towards a performance-based goal-cascading process, establishing goals, assessing employees and implementing the annual performance appraisal process.

At the end of the workshop, participants will be able to:

  • optimise the alignment process in linking business objectives to individual objectives.
  • effectively apply a typical performance appraisal form.
  • jointly develop with team members ASMART (Aligned | Specific | Measurable | Achievable | Realistic | Time-based) objectives.
  • practice the GROW (Goal | current Realty | Options | Will follow up) model to gain commitment to goal attainment.
  • effectively provide coaching and feedback to improve performance.
  • Rate employees based on Key Result Areas and Key Performance Indicators

Key Topics

  • Applying the SMART approach to developing performance objectives
  • Motivating employees through clear communication of business goals and expectations
  • Measuring Key Result Areas and Key Performance Indicators
  • Conducting a win-win appraisal conversation
  • Being aware of common pitfalls and how to minimise them
  • Effectively coaching employees for growth and progression

Who Should Attend

Managers, supervisors and business leaders who have responsibility in managing the performance of others

Register Online or Download Registration Form and email/fax to info@kcacademy.com.sg/63331225

Complete registration form below and submit.

Look out for confirmation email with soft copy invoice.

Remit payment by cheque, bank transfer or cash to KC Academy Pte Ltd.

Look out for reminder email closer to workshop date.
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* Upon receipt of registration, any cancellation must be confirmed in writing, and will be subject to a 10% administrative charge. If notice of cancellation is received less than 5 working days before the course date, or if participant fails to show, participants will be invoiced for the full fee. However, substitutes will be allowed. KC Academy Pte Ltd reserves the right to cancel/postpone the event or change the venue/date/time of the workshop in view of unforeseen circumstances.